Introduction

Wendy Byrd ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit this website, contact us, participate in our services, or interact with our programs.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address (if provided)
• Information submitted through contact forms
• Information related to inquiries about therapy, coaching, training, speaking engagements, or other services

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referral sources
• Website usage statistics

How We Use Your Information

We may use your information to:

• Respond to inquiries and requests
• Schedule consultations or appointments
• Provide therapy, coaching, training, or educational services
• Communicate regarding programs, services, events, or updates
• Improve website functionality and user experience
• Maintain security and prevent misuse
• Comply with legal and professional obligations

Therapy Services and Confidentiality

Clinical therapy services provided through Connected Heart Therapy are subject to separate informed consent, privacy practices, and applicable legal and professional standards.

Please note that submitting information through this website or contact forms does not establish a therapist-client relationship.

Protected health information shared as part of therapy services is handled in accordance with applicable laws and professional ethical requirements.

Cookies and Analytics

This website may use cookies and similar technologies to improve user experience, analyze traffic, and understand website performance.

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

Email Communications

If you provide your email address, we may contact you regarding:

• Responses to inquiries
• Service-related communications
• Program updates
• Educational content
• Marketing communications, where permitted by law

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails.

Third-Party Services

We may use trusted third-party providers for services such as:

• Website hosting
• Appointment scheduling
• Payment processing
• Email communications
• Analytics
• Customer relationship management

These providers may have access to information necessary to perform their services but are expected to maintain appropriate confidentiality and security measures.

Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information:

• With your consent
• To service providers acting on our behalf
• To comply with legal obligations
• To protect rights, safety, or property
• As otherwise required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.